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FAQ

Questions counsel & clients ask.

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How is an independent investigation different from an internal one?

An internal investigation is run by someone inside your organization — which can raise questions of bias, reporting lines, and access. An independent investigator has no stake in the outcome and no relationship to the parties, so the findings carry more weight with employees, regulators, and courts.

Whenever a complaint involves senior leadership, carries litigation risk, touches multiple parties, or where the appearance of neutrality matters as much as the result. If you’re unsure, a scoping consultation can help you decide before you commit.
It depends on the number of witnesses, the volume of documents, and the complexity of the allegations. Scope and an estimated timeline are agreed up front, and you receive regular updates so there are no surprises.
Defensibility is the standard for every engagement. Methodology is documented, credibility determinations are reasoned, and reports are written to withstand scrutiny from regulators, courts, and opposing counsel. Helen can also provide expert testimony in support of the findings.
Discretion governs every interview, document, and conversation. Information is shared strictly on a need-to-know basis, and the process is designed to protect the people involved and your organization’s reputation throughout.
Reach out for a confidential, no-obligation conversation. We’ll discuss the matter at a high level, confirm there’s no conflict, and agree on scope, timeline, and next steps before any engagement begins.